STVDIO offers a one-year warranty on all items purchased through our online shop. Items within that warranty will be repaired if found to have a defect occurring from manufacturing. Repairs are only eligible from damage that occurs from normal wear, or use of product, and does not apply to loss of product, theft, improper handling, accidents, modified items, negligence, or normal wear and tear. Please note that if alterations are made by any other Jeweler other than STVDIO within that one year, warranty is voided.
Our one-year warranty covers the below:
- Replacement of stones under 3mm
- Broken prongs or misshapen rings
- A complimentary one-time re-size
- A complimentary one-time cleaning and setting check
Items outside of the warranty are subject to repair at cost. STVDIO reserves the right to deny any unreasonable repairs or requests.